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and confidence to build a better business

Latest news, articles, insights and more.

Great Business Systems open a door to joy.

Great Business Systems open a door to joy.

Systems are one of five strategic pillars of any small business. Without good systems, so many of the key activities of the business, and its interactions with others, would be slower and less consistent. Without good systems business owners are left to handle work...

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Actions speak louder than words.

Actions speak louder than words.

Our sales activity is one of the key pillars of strategy for any small business it's important not just to think about what we want to communicate. We also have to consider the perception that we want to create with our potential client.  Over the years, many...

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Building sales rapport at a distance.

Building sales rapport at a distance.

As I write this blog towards the end of March 2020 the world is closing down. People are working from home, and not meeting others, in order to protect themselves from the challenges of coronavirus. Yet if part of our role in business is selling, then we all know the...

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